FAQs
WHATIS THE DIFFERENCE BETWEEN A BENTO BOX AND A LUNCHBOX?
A lunchbox is not food friendly for anything more than a sandwich. The bento box, originating from Japan, is what a lunchbox should be. It is a compact food container with several food compartments, capable of holding any food item from the different food groups.
WHAT MATERIALS ARE HÄMTMAT BENTO LUNCH BOXES MADE OF?
Our containers are made with BPA-free materials and FDA-approved food grade plastics to keep your food safe. We use extra thick plastic in our lunch and food containers that won’t crack, bend or dent during normal use. All of our products are designed to last through years of daily meals. You can count on us for the quality you need.
ARE HÄMTMAT BENTO LUNCH BOXES LEAK-PROOF?
Yes, the product is designed to be leakproof and provide maximum protection against spills. It comes with a special seal that prevents any liquids from escaping, allowing you to transport your items with confidence.
Plus, it's easy to clean up any messes that may occur without worrying about staining or damaging your possessions. We highly recommend this product for anyone who needs a reliable way to keep their items safe and dry during travel.
ARE HÄMTMAT BENTO LUNCH BOXES FREEZER-SAFE?
Our bento lunch boxes are freezer safe. This means that you can store your food in the freezer for later consumption. Bento lunch boxes are designed to store food at -4 to +200 degrees Fahrenheit, making them ideal for both hot and cold meals.
ARE HÄMTMAT BENTO LUNCH BOXES DISHWASHER-SAFE?
Yes, you can safely clean your bento lunch box (including plastic cutlery) in the dishwasher.
To ensure a snug fit for the life of your bento, we recommend that you hand wash the top lids of the compartments.
ARE HÄMTMAT BENTO LUNCH BOXES MICROWAVE-SAFE?
Our plastic lunch boxes are made with materials that are safe for microwaving, so you can enjoy a hot meal without worrying about harmful chemicals leaching into your food. However, do not reheat food for more than 3 minutes.
DOES THE HÄMTMAT BENTO LUNCH BOX KEEP THE FOOD WARM?
These materials are not specialized for maintaining heat. But if you want them to keep your food warm for hours, we offer FELT Insulated Lunch Bag or FELT Insulated Lunch Tote.
HOW SHOULD I CLEAN HÄMTMAT BENTO LUNCH BOXES?
To clean a bento lunch box, wash using a sponge and warm, soapy water. Leave upside down to air dry.
To deodorize a smelly lunch bag or box, simply leave baking soda in it overnight. Then dump it out and wipe it clean in the morning.
I LOST A PIECEOF MY BENTO LUNCH BOX. WHERE CAN I BUY SPARE PARTS?
You can buy it at our on-line store.
If you need help with rubber exchange or lost part, please, contact us via hello@hamtmat.us
DO YOU OFFER ANY DISCOUNTS OR PROMOTIONS?
We offer frequent promotional offers, discounts, and sales throughout the year. Please check our website periodically to stay up-to-date on the latest deals and specials.
DO YOU OFFER GIFT WRAPPING?
Yes! For an additional fee we can provide gift wrapping services for all of our products. Please contact us for more information: hello@hamtmat.us.
CAN I MAKE CHANGES ORCANCEL MY ORDER AFTER IT HAS BEEN PLACED?
Unfortunately, once an order is submitted we are unable to make any changes or cancellations as it is immediately processed by our warehouse team.
We recommend double-checking your order prior to making a final purchase. If you have already received your order, please refer to our Refund Policy for more information.
WHAT IS YOUR RETURN POLICY?
We offer a 14 day return policy for most of our products. All returned items must be in their original condition and include all accessories, literature, packaging materials and proof of purchase. Please contact us if you have any questions or would like to process a return: hello@hamtmat.us.
I STILL CAN'T FIND THE ANSWER TO MY QUESTION, WHAT DO I DO?
If you do not find the answer to your question listed within our FAQ's, you can always contact us directly: support@hamtmat.us.
